Privacy Policy

Effective Date: 29/11/2024

At Bournemouth Eats, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This privacy policy explains how we collect, use, and safeguard your information when you visit or interact with our website (https://bournemoutheats.food) or use our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you register an account, place an order, or contact us, we may collect personal details such as:

Name
Email address
Phone number
Delivery address
Payment information (processed securely via third-party providers)

b. Non-Personal Information

We may also collect non-personal data, such as:

IP address
Browser type
Device information
Website usage and browsing behaviour (via cookies and analytics tools)

2. How We Use Your Information

We use the information collected to:

Process orders and payments
Deliver your orders to your specified address
Provide customer support and respond to enquiries
Improve our website, services, and user experience
Send updates, promotions, or marketing communications (with your consent)
Comply with legal and regulatory requirements

3. Cookies and Tracking

Our website uses cookies and similar technologies to:

Enable essential website functionality
Personalise your user experience
Track website analytics and performance

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your ability to use certain features of our website.

4. How We Protect Your Information

We implement strict security measures to safeguard your personal data:

Encrypted transmission of sensitive information (SSL/TLS)
Secure storage of data with limited access
Regular monitoring for vulnerabilities and threats

While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.

5. Sharing Your Information

We only share your information in the following cases:

Service Providers: With trusted third parties that assist us in processing payments, delivering orders, or analysing website data.
Legal Requirements: When required by law or to protect the rights, property, or safety of Bournemouth Eats, its users, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

We do not sell or rent your personal information to third parties for marketing purposes.

6. Your Rights

You have the right to:

Access, update, or delete your personal information
Withdraw consent for marketing communications
Request data portability
Complain to a data protection authority if you believe your rights have been violated

To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Bournemouth Eats does not knowingly collect personal information from children under the age of 13. If we become aware that a child has provided us with personal data, we will delete it promptly.

9. Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this privacy policy or how your information is handled, please contact us at:

Bournemouth Eats
Email: [email protected]
Phone: 01724 376 002
Address: 94-96 Oswald Road Scunthorpe DN15 7PA

By using our website, you agree to the terms of this privacy policy. Thank you for trusting Bournemouth Eats with your information.